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Frequently Asked Questions


ORDERS

How long will it take for my order to arrive?

We ship all our orders every morning Monday - Friday. The arrival time will depend on the shipping option you chose at checkout. You can learn more about shipping options here.


How often do you update your catalogue?
On average we restock and add new styles every 2-3 months.

Can I cancel or update my order?
You can email us to make changes to a recently placed order: service@wearmepro.com.  However, once the order ships, we cannot make any changes.

I forgot to add the coupon code while checking out? Can you add it?
Once the order is processed we cannot add the coupon code to the order.

What do I do if my package is marked as delivered but I cannot locate it?
Please allow 24 hours for your package to arrive. If package still does not show up, please call the shipping provider.  They often hold. the package for pick up.  If you still cannot locate the package - please email: support@wearmepro.com. 


RETURNS

How do I return my order?
You can return your order within 14 days for the cost of $4.50 (domestic only). You can start your return here. We also accept international returns, however the customer is responsible for shipping the item on their own and a return label will not be provided.

 

I received a damaged product, how do I get a replacement?

Please contact us and we will help resolve this issue promptly.

 


SUNGLASSES

Do your sunglasses have UV protection?
Of course, all our sunglasses offer 100% UVB + UVA protection.

How do I find sunglasses for someone with a bigger head?
All our sunglasses have size charts. Please use the frame width measurement to ensure the sunglasses will be comfortable. You can also learn how to use our size chart here.

What are polarized sunglasses?

Polarized lenses reduce glare from bright sun and flat surfaces, offering a clearer image and reducing eye fatigue over long periods outside. This can be great at the beach or when driving. The lens is coated in a special filter that blocks intense reflected light.

Polarized lenses are not the same thing as UV lenses, which protect your eyes from sun damage.

You can shop all of our polarized styles here.


 How do I clean my sunglasses?

  1. Rinse glasses under lukewarm water
  2. Add a tiny drop of soap to lens and gently swirl around on lens with your fingers
  3. Rinse again
  4. Dry gently with a microfiber cloth

 How do I know if the sunglasses are the right size?

We recommend using our size chart which is located on the product page. If you have a pair of sunglasses/glasses that fit you well and are comfortable, try finding a new frame with the same or similar measurements.   You can also learn more about finding the right pair of sunglasses here.


BLUE LIGHT GLASSES

What are blue light glasses?
Blue light glasses are clear lens glasses that offer protection from blue light that is emitted from our electronic devices. If you spend a lot of time on your phone or you work in front of the computer - they may help your eyes feel less tired! You can read all about blue light glasses here.

What emits blue light?

  • Many indoor lightbulbs
  • Computer monitor screens
  • Flat screen LED televisions
  • Smart phone screens
  • Tablet screens

Why wear blue light glasses?

Excessive exposure to blue light can send mixed signals to your built-in body clock, telling your brain it’s daytime even in the late PM hours. For many, the result is insomnia, difficulty staying asleep, irregular sleep patterns, tense dream states, and/or chronic exhaustion. 

Wearing blue light glasses can help decrease your exposure to the blue light emitted from screens.


How do I know the glasses are blue light protecting? 

All WearMe Pro glasses are tested with a blue light laser pen to ensure they provide blue light protection. To see how we perform the test, you can see our YouTube video.  Although some blue light glasses do have a blue or yellow tint, we wanted to provide a better user experience and removed all tinting from our lenses. The blue light polymer is directly placed into the clear lens. Your glasses still have blue light protection, you just no longer have to sacrifice fashion for functionality